Last updated: February 2026
Fernpoints Pty Ltd ("we", "us") is committed to protecting your personal information. This policy explains what data we collect, how we use it, and your rights under the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
We are Fernpoints Pty Ltd, a small-batch illustration studio in Surry Hills, Sydney, Australia. You can reach us at info@fernpoints.com.
Because we only sell digital files, we do not collect a physical shipping address.
We do not sell your personal data to third parties.
Payments are processed securely through Stripe. We never see or store your full card details. Stripe's privacy policy is available at stripe.com/privacy.
We share data only with Stripe (payments), our hosting provider, and our email delivery service for order confirmations and download links. All are bound by their own data-protection obligations.
We retain order records for five years to comply with Australian Taxation Office requirements. Support correspondence is deleted after twelve months.
This site uses essential, session-level cookies only. No tracking or advertising cookies are set.
We may update this policy from time to time. The current version will always be available here with a revised date.
Privacy enquiries: info@fernpoints.com